FAQ

WHAT CAN I DO WITH ARMILLION?

Armillion uses NFC technology to provide you Contactless Payments and Security Accessing. Anywhere you see the Contactless logo, you can pay up to €1M, withdraw money from ATMs, all secured by a PIN number and backed by Mastercard©
You can also use armillion as an NFC security key and access to homes, supercars, safes and security systems.

HOW ARMILLION IS POWERED? DO I NEED TO CHARGE IT?

Armillion bracelets use passive technology and do not require any battery or charge. This means that Armillion is always ready to pay and access, anytime, anywhere.

HOW CAN I PAY WITH ARMILLION?

Once you are ready to pay, approach the bottom side of your Armillion to the card reading terminal until you verify the confirmation beep and flashing. For high value payments, you will be requested to enter your security PIN number to validate the operation.

HOW CAN I USE ARMILLION AS A SECURITY KEY?

Armillion offers a Keyless Security Access to thousand locks and security systems. Once you link your armillion to any of them, you just need to approach the exterior-side of your bracelet to open/close or unlock/lock any electronic access based on NFC technology: supercars, villas, panic rooms, safes, hidden closets, computers, security systems, …

WHAT ARE THE LIMITS TO PAY WITH ARMILLION?

Armillion payments are limited to client’s balance, up to €1M. For PIN requests limits, check each country’s legislation, as Contactless is progressively increasing limits. There are a few countries that are still limiting contactless PIN validation allowance that are eventually adopting it.

HOW TO ACTIVATE ARMILLION AFTER PURCHASING IT?

With your Armillion, you will find a ID code. Just download the Armillion App, insert your ID code and proceed with your personal information and ID validation. Once verified, you will be notified that your Armillion is active and you will find in your App your IBAN, PIN and Card information.

HOW ARMILLION IS CONNECTED TO MY BANK OR CARDS?

When activating Armillion, the client gets a personal new IBAN account, so it is no necessary to link to any of your actual Cards or Bank Accounts, it is Safe and Secure. You can transfer and top up funds to your new IBAN account, that is linked to your Armillion, same as a debit Card functionality. You can check your IBAN, operations and balance with the Armillion App.

WHAT ELSE CAN I DO WITH MY ARMILLION APP?

With our App you can activate your bracelet, freeze it or block it, but also you can check all the operations you made, location and value, and also verify your balance. You will also have possibility to check your security PIN number and modify it. Armillion App is available for iOS and Android at AppStore© and GooglePlay©.

WHAT CAN I DO IF MY ARMILLION IS LOST OR STOLEN?

With your Armillion App you can freeze Armillion payments just with a tap of your finger, in case you are not sure if you lost it. After founding it, you can unfreeze it in the same way. In case you can’t find it or your Armillion is stolen, you have the blocking option, that will definitely cancel the payment capabilities. In case you are not able to access to your App, our customer service 24/7 will be ready to assist you.

IS ARMILLION WATERPROOF? CAN I SWIM WHILE WEARING IT?

Of course, Armillion is waterproof (IP67 rating) so it is possible to submerge and swim wearing it, and will be functional even wet.

DOES ARMILLION PROVIDES CUSTOMER SERVICE AND WARRANTY?

Absolutely. Armillion offers a 5 year warranty that can be extended to 10 years. Your bracelet is guaranteed against manufacturing defects subject to our Terms and Conditions. Armillion has a 24/7 customer service line and offers special assistance through our Authorised Network.

IS ARMILLION SAFER THAN TRADITIONAL REMOTE KEYS?

Absolutely. Armillion offers Near Field Communication technology, with a signal reading range of maximum 10cm, impossible to be read remotely. Armillion is safer than car proximity access provided by most brands, due proximity range and encryption of the chip technology.

CAN SOMEONE CHARGE OR STEAL MONEY FROM MY ARMILLION BY APPROACHING OR REMOTELY?

Only genuine POS can read your Armillion, so no one could charge or steal you any amount, and it is not possible to clone the chip information as it is encrypted. Contactless is actually one of the safest payment methods and fraud by copying or approaching are just myths.

© Armillion 2021 - All Rights Reserved